At creativeeostudio, we are committed to your satisfaction with our personal styling services. This Return Policy outlines our policies regarding cancellations, refunds, and service satisfaction guarantees.
As a personal styling service provider, we offer professional consultations, wardrobe analysis, and shopping assistance rather than physical products. Our return and refund policies are therefore based on service delivery and client satisfaction rather than traditional product returns.
When you book a styling service with creativeeostudio, you agree to the following terms:
Complimentary initial consultations can be cancelled without penalty up to 24 hours before the scheduled time. Cancellations made with less than 24 hours notice or no-shows forfeit the appointment slot.
Most styling packages require a deposit or full payment at the time of booking. Deposits typically range from 25% to 50% of the total service cost, depending on the package selected.
We understand that circumstances change. Our cancellation policy is designed to be fair while protecting the time we reserve for your service.
If you cancel your appointment more than 7 days before the scheduled date, you will receive a full refund of any payments made, minus a 10% administrative fee to cover booking and processing costs.
Cancellations made between 3 and 7 days before your scheduled appointment will result in a 50% refund. The remaining 50% covers the time reserved and preparation work completed for your session.
Cancellations made less than 72 hours before your appointment are non-refundable. However, you may reschedule your appointment one time without penalty, subject to availability within 60 days of the original date.
Clients who fail to show up for scheduled appointments without prior notification forfeit all payments and deposits. No refunds or rescheduling options are available for no-show appointments.
We accommodate rescheduling requests when possible:
Your satisfaction is our priority. We stand behind the quality of our styling services:
If at any point during your styling session you feel the service is not meeting your expectations, please communicate your concerns immediately. We will make every effort to adjust our approach and ensure you receive the value you expect.
Once a styling session is completed, services rendered are generally non-refundable as the time and expertise have been provided. However, if you believe the service was substantially deficient or not as described, please contact us within 7 days to discuss your concerns.
If you are dissatisfied with your service, we will:
For packages that include multiple sessions or ongoing support:
Our personal shopping services involve time spent researching, coordinating, and accompanying you during shopping trips:
In the event of circumstances beyond our control such as severe weather, natural disasters, or health emergencies:
When a refund is approved:
Special terms apply to services purchased through gift certificates or promotional offers:
If you have a complaint about our services or this Return Policy:
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on our website. Your booking of services after any changes constitutes acceptance of the updated policy. The policy in effect at the time of your booking will apply to that specific transaction.
For questions about cancellations, refunds, or this Return Policy, please contact us:
creativeeostudio
12801 W Sunrise Blvd, Sunrise, FL 33323
Phone: +1 954 846 2350
Email: connect@creativeeostudio.world
Our team is available Monday through Friday, 9:00 AM to 6:00 PM EST to assist with your inquiries.